Reviews & Reputation
How to get more Google reviews without being awkward
Most happy customers will leave a review if you ask at the right moment and make it easy. A simple system you can start today.
· 2 min read
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Reviews & Reputation
Earn more reviews and handle the bad ones well.
Reviews & Reputation
How to respond to a bad review without making it worse
A calm, four-part reply you can adapt for almost any negative review, and the mistakes that turn one unhappy customer into a public argument.
· 2 min read