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Marketing for gyms, fitness studios and personal trainers

Make walking in the first time feel easy.

The hard part of your marketing isn't getting noticed. It is getting a nervous person through the door once, and then keeping them coming. Both are things you can do yourself.

How your customers choose

They have decided to get in shape, often on a Sunday night. They are nervous about walking in, so they look for a place where people like them already go and where the first step is obvious.

In this order

Start with these five

None of them costs money. Get the first one working before you move to the second.

  1. Step 1: Show real members, not models

    With their permission, post the people who actually train with you: every age, every shape. A newcomer needs to see someone like themselves.

    Instagram, in an hour a week →
  2. Step 2: Make the first visit one tap away

    One clear offer, such as a free first class, and one link to book it. Put that link on your Google listing, your profiles and your home page.

    What to put on your home page →
  3. Step 3: Reply the same day

    Someone who asks about joining has worked up the nerve. Answer within a day, by name, and suggest a specific class and time.

  4. Step 4: Notice who has stopped coming

    A short, friendly message to anyone you haven't seen in two weeks keeps more members than any promotion. Just ask how they are doing.

    Start an email list →
  5. Step 5: Ask for reviews at milestones

    A first month finished, a personal best, a hundredth class. That is when a member is proudest, and happiest to say so.

    How to ask for reviews →

Nothing to post?

Three posts for this week

More ideas in the post idea picker →
  1. Post 1: Show your work

    A class in full swing, photographed from the back of the room.

    Caption to start from

    [Day] [time] [class]. [Number] people, every level. Your first one is on us: [link].

  2. Post 2: Help

    One movement people get wrong, and the fix.

    Caption to start from

    Most people do [exercise] like this. Try this instead: [cue]. You'll feel the difference in your [where].

  3. Post 3: Be a person

    Introduce a coach and why they started.

    Caption to start from

    Meet Coach [name]. Started [activity] because [reason]. Teaches [classes]. Favorite thing to say: “[cue].”

What can wait

Big January discounts can wait. Members who join for the price leave for the price.

Do this today

Message three members you haven't seen in two weeks. Don't sell anything. Ask how they are doing.

Other kinds of business

See them all →

Membership

Stuck on what to do next? Ask people who do this every day.

Members get a private group for questions and feedback, plus members-only playbooks. $99.99 a year — about $8.33 a month.

See what's included