Getting Started
Turn happy customers into referrals
Word of mouth is still the best marketing a small business has. Here is how to get more of it on purpose instead of by luck.
· 2 min read
Promotional products for small businesses
A shirt, a magnet or a good pen keeps working long after a post has scrolled by. The trick is a few useful things for the right people, not a box of giveaways that ends up in a drawer.
Step one
Do these in order, in one sitting if you can. After that, the only work is the weekly rhythm further down.
Your team, your regulars or people who have never heard of you. A thank-you for your best customers and a giveaway at a fair are two different items.
The test is simple: would you keep it if it had somebody else's logo on it?
Printers need a clean, sharp logo, ideally a vector file ending in .ai, .eps, .svg or .pdf. A picture saved from Facebook prints blurry. If a small image is all you have, pay once to have the logo redrawn. You will use that file for years.
Sort out your logo and colors →Your logo, what you do, and one way to reach you. A phone number or a website, not both plus three social handles.
See a proof before the full run, and keep the first order modest. The price per item drops as the quantity goes up, but boxes nobody takes cost more than they save.
In this order. Most businesses never need to get past the second one.
The best first order. You wear it on the job, at the grocery store and at the ball field. Choose something you would wear by choice: a good shirt with a small, clean logo.
A magnet for the fridge, a sticker for the water heater or the breaker box, a reminder sticker for the windshield. When the need comes back, your number is already there.
Tote bags for shops, cups for food and drink, a pen good enough that clients keep it.
A handful of nicer items, handed over in person to the twenty people who send you the most business.
Write down the one item a customer would keep within reach of the place they would need you again. That is your first order.
Each page ranks every channel for that kind of business and gives you the first jobs to do.
Getting Started
Word of mouth is still the best marketing a small business has. Here is how to get more of it on purpose instead of by luck.
· 2 min read
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